Digitam SAGL
AI phone assistant
Answers calls on your business number.
Digitam Voice · Phone, WhatsApp and chat
The AI assistant that answers your company’s phone, WhatsApp and website chat.
It handles customer requests even when you’re busy. It knows your opening hours, services and prices, books appointments and leaves you a written summary.
Live demoWe reply within 1 working dayNo obligation
Screenshot with sample data
- Introduces itself as an AI assistant
- Hands over to a person when needed
- Designed for Swiss data protection (FADP)
The phone rings when your hands are full.
Out on a job, at nine in the evening, on your website in the middle of the night: if nobody answers, they move on to the next name on the list.
One call, from start to finish.
- 01
It answers
It answers on the first ring, or only when you want it to. It introduces itself as an AI assistant and talks to callers naturally.
- 02
It understands what’s needed
It listens to the request and answers using your business’s information. It can book an appointment, collect the details needed or take a note of the request.
- 03
It leaves you everything in writing
When the call ends, you see straight away who called, what they wanted, what was agreed and what’s left to do.
Phone, WhatsApp and website: one assistant.
Same information, same rules, same tone.
WhatsApp Business assistant
Answers messages and voice notes, even out of hours.
AI chatbot for your website
Answers website visitors, even when you’re not around.
Screenshot with sample data
Real caseWe already do this on WhatsApp for an estate agency in the Lugano area: clients’ voice notes arrive transcribed, with a draft reply ready to go.
First you hear it at work. Then you decide if it’s right for you.
- 01The demo
Hear it answer
We let you try the assistant live. You can call it, ask it questions and see how it handles a real conversation.
- 02If you decide to go ahead
We set it up for your business
We add the information it needs to know and define what it can do, how it should answer and when it should pass the request to you. Then we test it together.
- 03We switch it on
On your number, ready to answer
We connect it to your number and put it to work. You see the calls, the summaries and what was agreed. We stay available whenever you need us.
After the demo you get a clear quote with a set-up fee and a monthly fee. You decide only after you’ve seen how it works.
Book a demoBefore activation we agree together where conversations are handled, who can access them and which data is kept.
Would you rather talk it through directly? +41 91 946 16 11 ·
It knows your business. And always stays up to date.
Opening hours, services, prices, availability and rules: we give it the information it needs to answer your customers correctly. When something changes, you update it yourself or let us know.
- Books appointments straight into your calendar
- Saves new contacts in your CRM or business software
- Passes quote requests to Digitam Quote
Already using other programs? We can connect those too.
Screenshot with sample data
Built for your line of work.
- Restaurants and grottos
- Garages and workshops
- Accounting firms
- Estate agencies
- Trades and installers
When a person is needed, a person takes over.
For an emergency or a complaint, it transfers the call to whoever you’ve chosen. You set the rules.
What people ask us
Questions about Digitam Voice, before you start.
01Do callers know they’re talking to an AI?
Yes. The assistant clearly introduces itself as a virtual assistant from the start of the call. It doesn’t try to pass itself off as a person. If the caller would rather speak to someone on your team, it can transfer the call or take the request so they’re called back.
02What happens if it doesn’t know the answer?
It doesn’t make up an answer. If the request goes beyond the information we’ve given it, it can pass the call to a person or take the caller’s name, number and reason for calling. You find it all in writing and know exactly why to call back.
03How much does Digitam Voice cost?
The cost depends on what the assistant has to do, the connections it needs and the expected usage. There’s a one-off fee to set it up for your business and a monthly fee for the service.
After the demo you get a written quote with all the costs, before you decide whether to switch it on.
04Can I keep using my number?
Yes, in most cases. You don’t have to change the number your customers already know. We can have Digitam Voice answer all the time, only out of hours or when nobody can take the call.
How it works is set up together with your phone provider and around your business’s needs.
05Which languages can it answer in?
Italian is the starting set-up. We can add German, French and English and define how it should behave in each language.
Before we switch it on, we test it together on real conversations, so we can check it understands requests and answers the right way in the other languages too.
Can’t find your answer? Ask us. We usually reply the same day.
Our other products: Digitam Invoice, AI invoice processing · Digitam Quote, AI-powered quotes · all our AI automation
About Markets
First you call it. Then you decide if it can answer your customers.
In the demo you make a real call to Digitam Voice: you ask it questions, try booking an appointment and see the summary it leaves at the end of the conversation.
Live demo · No obligation · Reply within 1 working day